What to do when things go wrong

One of my customers emailed me with a question about an ugly problem he had. Here it is:

“I had a webinar scheduled for (38) chiropractors. I had (19) attendees on the live webinar yesterday afternoon, and about 5 minutes into the webinar some attendees started typing in the chat box that there was no audio. They could see me, but they couldn’t hear me.

I tried for 10-minutes to resolve the problem – changed out headsets, etc. but to no avail. 

What do I do now? What’s the best course of action? Normally, (19) attendees would translate into a minimum of (5) sales. The price point is $2,000.”

What to do? What to do?

He could schedule another webinar but the problem is it’s Memorial Day weekend, and he didn’t think it was a good idea. I might have rescheduled it anyway.

However, the easiest solution is to record the webinar as a video and make a special offer with a deadline.

Once that’s done, send a series of emails driving leads to the video.

On the page have a countdown clock. Make this a SHORT promotion, 3 to 4 days.

Add an additional bonus every day.

On the last day of the promotion, send three emails. Yep, three.

Boom. Sales should come rollin’ in.

By the way, the campaign I just laid out for you, is dynamite for any type of cash-flow surge/sales campaign you might want to do.

Kick butt, make mucho DEEnero!

Dave “Problem Solver” Dee

P.S. How would you like to graduate from one-to-one selling and move into the one-to-many selling big leagues. It’s easy, kemosabe. Just go here: