Am I a “freak stalker”?
The other day Tracey, my ex-wife, called me a “freak stalker”. Let me explain!
On Friday night I saw Melissa Etheridge in concert in Atlanta. To say that she blew my mind is an understatement. She performed non-stop with intense passion and energy for two hours and forty-five minutes. One minute there were tears in my eyes and the next minute I’m hooting and hollering. Incredible.
The guy sitting next to me told me he and his friend did not realize that Melissa was playing in Nashville, their hometown, on Sunday night and drove to Atlanta for the concert! That got me to thinking…
Saturday morning, I wondered if it would be crazy for me to see if I could buy a ticket to the Nashville show on Sunday and make the four and half hour drive. Well before I knew it, I had ticket in hand from a ticket broker, a hotel room booked less than half a mile from where she was performing , had made dinner reservations and was Nashville bound.
I literally just got back from the concert and once again was totally blown away by Melissa. (As you might know from previous writings, I am in love with her and was going to ask her to marry me. I could have because I was in the front row for the Nashville gig!)
One of the things she did at the concert was acknowledge that times are tough for people and sincerely thanked the audience for spending their money to see her. And man oh man did she over-deliver and give the audience WAY more than their money’s worth.
And that is the whole point of this email. We need to be delivering more than we promise to our customers. We need to go the extra mile. We need to appreciate that in these tough times our customers are spending their money with us.
So when thinking about how you treat your customers. You might want to ask your self: WWMD? (Yep, you got it, “What Would Melissa Do?”)
Kick butt, make mucho DEE-nero!
Dave Dee
P.S. I’d love to hear your thoughts. So feel free to leave your comments.
July 25, 2010 10:07 pm 4 Comments
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By Becky, July 25, 2010 @ 11:50 pm
All I can say is I agree. Wish I had been there to share that energy!!! I love her too!!!
By mark, July 26, 2010 @ 1:32 am
Dave thanks for this blog post.
By dagmar, July 27, 2010 @ 4:49 am
Dave – you’re not a freak stalker – just a Melissa Ethridge groupie
Seriously, music makes the world go round.
I saw Carlos Santana last Fri. and as always he was on HIGH energy and passion – with music as his vehicle for spreading light and love in the world.Everyone at the concert caught the energy.
My mantra before a client meeting – provide leadership with energy, commitment and passion.
By Dave Dee, July 27, 2010 @ 7:50 am
LOVE your mantra! In fact, it is going to be the subject of today’s email.